Light Lane Terms and Conditions

Effective date: 29 March 2026.

These Terms apply to the public Light Lane website, the customer portal, software downloads, documentation, support interactions, trials, subscriptions, and any related services made available by Light Lane Limited. You must only use the services in compliance with applicable law and with authority to bind yourself or the organisation you represent.

You are responsible for the accuracy of account and contact information you provide, for protecting account credentials, and for activity that takes place through your account or organisation. We may suspend or restrict access where necessary to address misuse, security risk, non-payment, legal exposure, or breach of these Terms.

Trials, subscriptions, and fees

Where Light Lane offers a trial, introductory period, subscription, quote, or paid upgrade, the specific pricing, renewal timing, usage limits, seat limits, activation rules, and billing terms shown at the time of purchase or activation form part of the commercial deal with you. Except where required by law or where we expressly agree otherwise in writing, fees already paid are non-refundable.

Acceptable use

You must not misuse the services, interfere with security controls, attempt unauthorised access, resell access without permission, use the services for unlawful activity, or submit malicious, abusive, fraudulent, or infringing content. You must not reverse engineer or copy the software except to the limited extent expressly allowed by law or by the separate EULA that applies to the desktop application.

Customer content

You retain your rights in content you create or upload, but you grant Light Lane the limited rights needed to host, process, transmit, secure, back up, and support that content in connection with the services. You are responsible for ensuring you have the rights required for the material you use with Light Lane.

Ownership

Light Lane and its licensors keep all rights, title, and interest in the software, website, branding, documentation, service design, and related intellectual property, except for rights you clearly own in your own content.

Service evolution and beta status

Light Lane is an actively developed product. Features, workflows, controller support, availability, and user experience may change over time, including during beta or alpha periods. We may modify, improve, pause, or discontinue features where reasonably necessary.

Disclaimers and liability

To the maximum extent permitted by law, the services are provided on an as-is and as-available basis. We do not promise uninterrupted operation, perfect compatibility, or that every workflow will be error free. To the maximum extent permitted by law, Light Lane Limited is not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profit, revenue, goodwill, production time, or data. Our aggregate liability for claims arising out of these Terms is limited to the greater of the amount you paid us for the affected services in the 12 months before the claim arose or 100 NZD. Nothing in these Terms excludes liability that cannot lawfully be excluded.

Termination and governing law

You may stop using the services at any time. We may suspend or terminate access where reasonably necessary for breach, security, abuse, legal risk, or product retirement. These Terms are governed by the laws of New Zealand, and disputes will be handled by the courts of New Zealand unless mandatory local law requires otherwise.